Last updated February 1, 2024
This Privacy Policy outlines the types of information we may collect from users of our website and how we may use, disclose, and protect that information.
1.1 Under the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles, Sendem.com Pty Ltd has obligations in respect to the collection, storage, and use of your information.
1.2 Sendem.com Pty Ltd is committed to protecting the privacy of:
1.3 By providing any information to Sendem.com Pty Ltd, you expressly represent and warrant to Sendem.com Pty Ltd that you accept this Privacy Policy.
1.4 More information on your rights under Australian law and a copy of the Australian Privacy Principles are available from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
1.5 If you have any questions, concerns or complaints about Sendem.com Pty Ltd’s handling of your information or this Privacy Policy, please contact team@guardtracker.com.au or call us at 02 9496 2320.
2.1 Personal Information is information that you provide voluntarily when using our website, such as:
2.2 Sendem.com Pty Ltd may also collect Personal Information directly from you in circumstances where you make direct contact with us by telephone, in writing, or via our application. Sendem.com Pty Ltd will only use Personal Information collected in this manner for the purpose of communicating with you or otherwise in accordance with the purpose for which you provided your Personal Information.
2.3 We may also collect non-personal information automatically when you visit our website, including:
2.4 Sendem.com Pty Ltd requires this information to understand your needs and provide you with better service, and in particular for the following reasons:
3.1 We may use the information we collect for various purposes, including:
4.1 Sensitive Information is defined in the Privacy Act to include information or an opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
3.2 Sensitive Information will be used by us only:
5.1 Sendem.com Pty Ltd is not responsible or liable for the handling, use, or disclosure of any Personal Information collected by a third party (including information collecting through a Third-Party Website), and to the extent permitted by law, Sendem.com Pty Ltd disclaims any liability resulting from the third party’s failure to handle, use, and disclose your personal information in accordance with the Privacy Act.
6.1 Your Personal Information may be disclosed in a number of circumstances, including the following:
7.1 We may use cookies and similar technologies to collect non-personal information. You can manage your cookie preferences through your browser settings. You agree that cookies and similar technologies may be used by us to collect information including IP addresses about people from our Website. There are many aspects of the Website which can be viewed without providing personal information; however, for access to future Sendem.com Pty Ltd customer support features, you are required to submit personally identifiable information. Cookies allow us to determine who has seen particular pages on the Website and how frequently. This can help us to identify your preferences and allow us to recommend content we believe you'd be most interested in or would be most relevant to you.
7.2 For each visitor to reach the Website, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Website, page access times, and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends, and delivering personalized content to you while you are at this Website.
7.3 From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use data collected from the time of the policy change for these new purposes only.
8.1 We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
9.1 You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website.
10.1 Sendem.com Pty Ltd reserves the right at its sole discretion and at any time to amend this Privacy Policy.
10.2 Any amendment to this Privacy Policy will have an immediate effect from the time that it is published by Sendem.com Pty Ltd. Sendem.com Pty Ltd will use its best endeavors to draw your attention to any amendments to the Privacy Policy (for example by email or by way of notice when you log in to your account). By continuing to use the application, you are taken to have accepted the amended and most current Privacy Policy.
11.1 If you have any questions about this Privacy Policy, please contact us.